Australia wide.

Your custom order will arrive within 10-15 working days.

For assembly, you should lay your items flat on a carpeted surface, and arrange the pieces on their edges. We provide instructions and an allen key for assembly with the screws, but if you have a cordless drill with a 4mm hexagonal bit - that will be the quickest. 

We accept returns for exchange only. Since our furniture is made to order, they are not eligible for refunds. If you would like to exchange your purchase, please note you will need to cover a 25% labour fee, the cost of shipping and all items must be returned in their original condition with packaging intact to qualify for an exchange. 

While Paulownia is a hardwood, it is incredibly light weight and as such, can ding easily if you are not careful when assembling. We think this only adds more character - but you might not! We suggest placing coasters down on surfaces for hot and cold drinks like you should with most timber to avoid markings. 

Ideally not. Our is furniture is designed for indoor use as our screws are not designed to weather outside.

Send a note to hello@madebyyou.online and we'll get back to you with an answer!